Account

Delete your account

Last updated - June 9, 2026

How to request deletion

Account deletion is requested inside the DBPort app. This web page explains the process but does not collect deletion requests.

Open DBPort on a device signed in to your account.
Go to Settings, Account, Delete account.
Confirm the action with Face ID, device passcode, or your app PIN if enabled.
The app signs you out and schedules deletion with a 7-day cool-down.

If you cannot access the app, email [email protected] from the email address on your DBPort account. We will verify account ownership before scheduling deletion.

What gets deleted

Your authentication record and account profile.
Active DBPort sessions and registered sync devices.
Push notification tokens linked to your account.
Encrypted sync records and sync metadata we hold for you.
AI usage counters and account-linked support metadata.

What stays untouched

Your databases and database servers.
Local app data on a device until you delete it or uninstall DBPort.
Your Master Password and recovery code, which DBPort never had.
Your App Store or Google Play subscription until you cancel it in the store.

Timeline

Day 0 - you confirm deletion in the app and deletion is scheduled.
Days 1-7 - cool-down. Contact support if you need to cancel deletion.
Day 7 - account records and sync blobs are erased from active systems.
After deletion - operational backups and security logs expire on their normal retention schedules.