Contacts
Talk to us.
Last updated - June 9, 2026Email support
[email protected]Best for bug reports, app questions, account issues, and billing help.
Security and privacy[email protected]Report vulnerabilities or ask about credential, vault, sync, or AI data handling.
Business and press[email protected]Partnerships, team use cases, press, and commercial questions.
Response times
- Support email - usually within 1 business day.
- Security reports - acknowledgement target within 48 hours.
- Deletion and privacy requests - handled after ownership verification.
What to include
Include your device model, OS version, DBPort app version, database type, and a short description of the issue. Do not send database passwords, private keys, production tokens, or raw query result exports unless support explicitly asks for a safe sample.
Responsible disclosure
Email [email protected] with technical details. We appreciate concise reproduction steps and avoid public disclosure until a fix is available.